The Foundation of a Multi-Million Dollar Practice? Patients(ce)

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The Foundation of a Multi-Million Dollar Practice? Patients(ce)

by Jennifer Deal MPPM & Charles Simpson, MBA Managing a cosmetic surgery practice can be an exciting but chaotic challenge. Each day, empowered patients present cosmetic surgery practices with a variety of challenges, expectations, and opportunities. Your patients (and your colleagues) push you to be the best. Yet if you were to take a step […]

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Preserve Your Positive Online Presence: Handling Customer Complaints

As your online presence grows, it will invite more visitor interaction to your social media accounts. These visitors consist of both current clients and prospective customers. You’ll also receive site visitors who are gathering information, such as readers of your medical blog who are particularly interested in an area that you specialize in. There is

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Be a Better Twitter User

It seems recently that a number of our doctors and practice administrators want to know “the secret” of how to be a good tweeter, twit, twitterer or twister (these are some of my favorite terms used when they mean Twitter-user.) Like all things social media-related being consistent, original and interesting are the big secret—which really

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