How Do I Tell the Difference Between a Practice’s Facebook Business Page vs. A Personal Page?

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How Do I Tell the Difference Between a Practice’s Facebook Business Page vs. A Personal Page?

It’s a question we frequently hear from our medical and legal clients: What exactly is the difference between a practice’s Facebook Business page and a personal page? Although the answer may seem simple, the difference between the two is critical for managing and optimizing your practice’s social media presence. Simply put, a Facebook Business page […]

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A stethoscope used to calculate patient lifetime value, resting on a clipboard.

How to Calculate Patient Lifetime Value (And Why You Should)

While attracting new patients is incredibly important for practices looking to grow, stopping there is a recipe for an incomplete marketing strategy. Patient retention matters because new patients are always more expensive to acquire than returning patients – and understanding and calculating LTV will help you gauge your marketing campaigns for their efficacy and return

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How Do Online Reviews Affect Your Brand and Its Ability to Grow?

While negative reviews might make people question the quality and integrity of your business, they’re not always bad. Research suggests that businesses can turn negative reviews into positives simply by responding publicly. One survey found that 45% of consumers would be more likely to visit a business that responds to its negative reviews. So, how

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Beware Reviewgating: How to Preserve Trust and Avoid Google Penalties

Trust is a big deal in the world of online reviews, and for good reason. With 95% of consumers reading online reviews before they make a purchase, some businesses have turned to some questionable tactics to increase their number of reviews, often creating entirely fake reviews to boost their numbers. While it’s pretty obvious that

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The Secrets to Getting More Patient Reviews via Email and Text

Online reviews play a critical role in a person’s decision-making process about all kinds of purchases, including healthcare services. In fact, more than 86% of consumers read online reviews, and 89% read business’s responses to reviews. Not only do reviews help patients make decisions, but they also elevate your visibility in local search results. With

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How to Use Google Trends to Research Keywords for Your Med Spa

If you’ve been looking to dip your toe into search engine optimization (SEO), you’ve no doubt heard the term “keyword research” by now. If you don’t know what that is and why it’s so important to your SEO strategy, don’t worry. Misinformation about SEO – including keywords and the research involved in identifying them –

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