Reputation Management

How to Properly Handle Negative Online Reviews

For the medical industry in particular, online patient reviews of your practice are an essential part of establishing brand awareness, reputation and your SEO ranking strategy. By encouraging your patients to write unbiased reviews about their experiences at your practice, you’re accomplishing a number of different things to further your business. But what if a […]

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Preserve Your Positive Online Presence: Handling Customer Complaints

As your online presence grows, it will invite more visitor interaction to your social media accounts. These visitors consist of both current clients and prospective customers. You’ll also receive site visitors who are gathering information, such as readers of your medical blog who are particularly interested in an area that you specialize in. There is

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49% of People Have Recommended a Dentist or Doctor to Others

A recent survey by Bright Local studied “Local Consumer Reviews,” focusing on the likelihood of consumers to recommend a local business. The survey touched upon important questions including: What types of businesses are consumers likely to recommend? Which factors make consumers more likely to recommend a local business to others? Key Findings for Health Professionals

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5 Ways to Prevent & Manage Negative Online Patient Reviews

For the medical industry in particular, patient reviews are an essential part of establishing brand awareness, reputation and the enhancement of your SEO ranking strategy. But, what happens when an unsatisfied patient posts negative feedback about your practice online? Here are some tips and tactics to avoid and conquer negative online patient reviews! Start by

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