Remember when the job of “reviewer” was something you had to be paid to do? Take someone like Gene Shalit, who reviewed movies for the Today Show. Or the restaurant guy or gal in every big city newspaper whose job it was to go from restaurant to restaurant and review them…in the paper. Radio stations […]
The Good, the Bad, and the Ugly — Handling Online Reviews Read More »
The Internet has a wonderful democratizing characteristic — everyone can be a writer, a video star, a movie critic, a comedian, even a product tester. And they can be reviewers of your practice…for better or worse. Formerly if a business had a disgruntled customer/patient, that person had to make it his or her personal goal
Handling Bad Online Reviews Read More »
When it comes to your medical practice, your professional reputation can go a long way to helping you attract and win new patients. With more people searching the internet for health care services, it is critical that you manage your online reputation properly – starting with any negative reviews online.
Dealing With Negative Reviews: A Guide for Your Practice Read More »
Turning on your office computer at the beginning of your workday only to find a negative online review can be unsettling. You might provide thoughtful service to your customers everyday, but some will still be unsatisfied for one reason or another. While no one ever wants to receive a negative review, we’re here to tell
How Negative Reviews Help Your Reputation Read More »
If you’ve left a Google review from your mobile browser in the past, you might be surprised to find out that doing so is no longer an option. What?! Fortunately, there’s another way. With the Google Maps mobile app, your business can still receive reviews quickly and easily from customers who prefer mobile. Here’s how
Are you having trouble leaving Google reviews on mobile? Here’s why! Read More »
The Pew Internet Research Health Fact Sheet suggests that 72% of Internet users have looked online for health care information within the previous year. Instead of looking through the Yellow Pages, consumers turn to the web for more information, rankings, reviews and any other pertinent information about health care providers. With the impending value consumers
How Can Doctors Create a Strong, Online Medical Reputation? Read More »
Online patient reviews are very important. Many prospective patients first check online reviews of your practice provided by your patients before they decide to associate with you. People consider reviews to be unbiased opinions and put a lot of weight on it before making any decision. Therefore, it is essential that you not only get
Encouraging Your Patients to Leave Reviews Read More »
It is vital for a business to have a good reputation. Customers prefer transactions with a business having a good reputation, even with differences in pricing for the same services offered by the business’ competitors. However today, reputation is almost synonymous with a company’s online reputation. Whenever someone requires a service, they go online, and
Why A Strong Online Reputation Has Become Important for Doctors Read More »
The digital revolution has made access of information about anyone and anything easier than before. Of course, there are security and privacy options that you can use to prevent everyone from accessing information available about you on the web. Regardless, it is possible for people to write about you or share your private or personal
How To Promote And Protect Your Online Reputation Read More »
We’ve all been there before… you received negative feedback about your business publicly. Maybe your displeased customer chose to vent their frustrations in a Yelp review, on your answering machine, or even in a comment on your Facebook Business Page. Not to worry! We’ve collected some tips on how to minimize the damage and start
How Should I Respond to Negative Feedback? Read More »
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