LEHI, UTAH | JANUARY 31, 2025 — MyAdvice, a leader in innovative solutions for business growth, is thrilled to announce the launch of three transformative features designed to help clients work smarter and get things done more easily: Virtual Assistant for automated review responses, Caption Creator for social media, and Bidirectional SMS for lead management. These new tools, available at no additional cost to MyAdvice clients, are part of MyAdviceʼs ongoing mission to make it easier than ever for businesses to connect with their audiences and achieve their growth goals.
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Virtual Assistant: Automating Review Responses
Managing customer feedback has never been more efficient. With the new Virtual Assistant feature, clients can now automatically generate personalized responses to customer reviews. Powered by advanced AI, the tool analyzes reviews for sentiment, tone, and key aspects, such as service or pricing, to craft contextually relevant responses. Clients can customize settings to match their brandʼs tone, length, and communication style, ensuring every response reflects their unique voice. Additionally, clients can review and approve the AI-generated responses before they are posted, maintaining full control over their customer interactions.
Key benefits include:
- Time Savings: Automates the process of drafting responses, saving valuable time.
- Consistency: Ensures all responses align with the clientʼs brand voice and style.
- Improved Customer Engagement: Generates personalized, thoughtful responses to strengthen customer relationships.
- Flexibility: Clients can customize or regenerate responses to meet specific needs.
"AI-assisted review responses are a game-changer for businesses that value customer feedback and interaction,ˮ said MyAdvice CEO Shawn Miele. “By automating this process, our clients can save time and ensure consistent, professional communication with their customers.ˮ
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Caption Creator: Empowering Social Media Excellence
Social media marketing just got simpler with the Caption Creator. This AI-driven solution allows users to create engaging, high-quality captions tailored to their brand and audience. By simply inputting a content description, selecting a tone (e.g., formal, funny, or motivational), and choosing a post length, clients can generate captions in seconds. The built-in AI grammar check ensures that every caption is polished and error-free.
Key benefits include:
- Time Savings: Quickly generate captions without lengthy brainstorming.
- Improved Content Quality: AI ensures captions are aligned with the desired tone and audience expectations.
- Enhanced Creativity: Tailored suggestions help spark new ideas.
This tool empowers clients to independently manage their social media presence, reducing reliance on internal teams and making it faster and easier to create and manage posts.
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Bidirectional SMS: Simplifying Lead Communication
MyAdviceʼs new Bidirectional SMS feature revolutionizes how businesses communicate with leads. Integrated directly into the Lead Management system, this tool enables clients to send and receive SMS messages seamlessly.
Key benefits include:
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Comprehensive History: View entire SMS histories for context-rich follow-ups.
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Real-Time Tracking: Monitor message delivery and statuses instantly.
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Efficiency: Update lead statuses directly based on replies.
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Preference Management: Easily manage opt-in/opt-out preferences for clear communication.
“Our Bidirectional SMS feature streamlines lead communication,ˮ said MyAdvice CEO Shawn Miele. “By bringing this functionality into one platform, clients can focus on building stronger relationships and converting leads into loyal customers.ˮ
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Commitment to Client Success
These new features reflect MyAdviceʼs unwavering commitment to delivering innovative solutions that help clients thrive in a competitive marketplace. By providing tools that simplify operations, enhance customer engagement, and drive results, MyAdvice continues to be a trusted partner for businesses looking to grow.
Availability: The Virtual Assistant, Caption Creator, and Bidirectional SMS features are now available to all MyAdvice clients. For more information about these features or to book your digital marketing consultation, please contact us.