At MyAdvice, we’re always striving to make it easier for you to connect with clients, manage your reputation, and grow your practice. That’s why we’re thrilled to introduce major enhancements to the Review Details page in your Success Center—all designed to help you respond faster, gain deeper insights, and elevate your engagement strategy.
A Redesigned Experience for Seamless Review Management
Our newly redesigned Review Details page features a clean, user-friendly interface that puts everything you need right at your fingertips. Whether you’re replying to feedback or monitoring sentiment trends, the updated layout simplifies every step.
Here’s what you can now do with the upgraded experience:
📈 Instantly View Overall Sentiment and Emotional Tone
See a snapshot of how your clients feel about your services. Easily track ratings, emotional tone, and sentiment trends at a glance to better understand and respond to feedback.
🤖 Access AI-Generated Response Suggestions
Take the guesswork out of writing replies. Our AI now provides customized response suggestions for each platform—including Google, Facebook, Email, and SMS—tailored to match the tone and style that fits your brand.
🕒 Track Actions with a Real-Time History Log
Transparency is key. Now you can see a complete history of edits, responses, and updates in real-time, giving you full visibility into how reviews are managed across your team.
🔄 Effortlessly Switch Between Reply Modes
Managing reviews across multiple channels is now smoother than ever. Seamlessly switch between Email, SMS, Google, and Facebook reply modes—all without leaving the page.
✍️ Personalize Responses with Author Details
Make every client interaction feel personal. With easy access to reviewer details like name and contact information, you can tailor your responses for a more meaningful touch.
🏷️ Organize and Tag Reviews by Services or Procedures
Simplify your workflow by tagging reviews by service type or procedure. This allows for better internal organization, reporting, and quicker response strategies.
A More Powerful Reply Editor
Our upgraded reply editor now lets you:
- Adjust the tone, length, and signature of your responses
- Automatically include HIPAA-compliant disclaimers when needed
- Regenerate AI-generated responses with a single click to find the perfect reply
No more navigating through clutter—just streamlined tools that empower you to respond thoughtfully and efficiently.
Why This Matters
Managing your online reputation is critical to growing your practice, and responding to reviews—whether positive or negative—strengthens client trust and loyalty. With these updates, you can spend less time on admin tasks and more time building meaningful relationships with your clients.
👉 Explore the new Review Details page now
👉 Want to learn more about our Reputation Management tool? Schedule a demo to see how we can help you improve your online reputation.
