Chatbot collects leads quickly with no effort from staff; 4 in 10 convert to patients.
Results At-a-Glance
WITHIN FIRST 60 DAYS
When Russ Henderson of Oregon Man Clinics in Bend and Eugene, Oregon, launched his new practice website with MyAdvice, he was impressed by the guidance offered to him as he upgraded and added to it. However, when the idea of a chatbot was suggested to him, he was a bit skeptical, as he’s not particularly fond of chatbots.
But with 30 leads generated in the first 60 days of adding a chatbot to his website, Russ quickly realized his customers loved it, and it was a smart addition.
He goes on to explain, “of those leads, roughly 40% have been converted into a new patient encounter. We have the ability to instantly contact those people through phones.”
Site visitors appreciate the quick responses from the chatbot, and Russ appreciates that he is able to collect lead information quickly without any additional effort from his front desk staff.
Russ says this kind of advice is exactly what he loves about his relationship with MyAdvice.
"In my competitive market, I need guidance, but I also need efficiency, attention to detail, and speed, and MyAdvice has delivered."
Russ Henderson, FNP-BC / Owner & Clinician
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