Four months of consistent Review Power use result in an 11-fold boost in review volume.
QUICK FACTS
About the Practice
New Look Skin Center is a top-rated medical spa with 3 beautiful locations in Los Angeles and Orange County, CA. They have been in business for 13 years.
YEAR-OVER-YEAR
Organic Visibility Increase
Increases reported 1 year after onboarding with Review Power
“The Review Power platform is extremely convenient and easy to use. Being able to toggle between our 3 locations and request reviews on one platform has made my job much easier and I'm grateful for it.”
~ Evana Khachadoori, CR Manager
Practice Review Volume
BEFORE + AFTER REVIEW POWER
Importance of Reviews
New Look Skin Center did not have a strong review presence prior to joining MyAdvice. The primary objective of the practice was to improve their online reputation and increase organic visibility. They began using Review Power consistently and within a 4-month period managed to generate 336 new patient reviews! This boost in review volume led to a significant increase in visibility for the practice. During the same time period New Look Skin Center saw actions increase dramatically through their Google Business Profile listings.
Why It’s Critical to Be Proactive
Failure to actively solicit customer reviews can come at a heavy cost. If left on autopilot, your Google My Business profile may accumulate a disproportionate number of complaints relative to positive comments. Thus, your review data sample will be deceptively skewed by those motivated to leave a review — usually dissatisfied customers. According to the White House Office of Consumer Affairs, most unhappy customers will likely tell 9 to 15 people about their experience; around 13% will tell more than 20 people. By contrast, happy patrons are likely to share their experience with only 4 to 6 people. Don’t leave your name to chance!
Google Business Profile Listings
BEFORE + AFTER REVIEW POWER
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