kaizen medispa

“Vendors are a dime a dozen. But partners are people that go the extra mile."

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About the Practice

Kaizen MediSpa
Bethesda, MD
kaizenmedispa.com

After briefly leaving MyAdvice, Dwayne Wells, Business Manager of Kaizen Medical Spa realized he was unhappy with his website and the customer service he was being offered. So he returned to the MyAdvice partnership with the launch of a new website, and the results have been beyond his expectations.

Dwayne shared his insights on why MyAdvice matters for his business:

...ON QUALITY:

“I left MyAdvice for what I thought was a cheaper solution, but it ended up costing me more in the long run. Hindsight is 20/20, but I often wonder how much farther ahead I would be if I had stayed with MyAdvice.”

...ON SUPPORT:

“I can be difficult to get a hold of, but during my website’s redesign, they were able to take minimal direction and feedback from me to create a website that feels warm and engaging.”

...ON PARTNERSHIP:

“I always tell my staff that vendors are a dime a dozen—they’ll tell you anything you want to hear. But partners are people that go the extra mile. They represent themselves as if they are a part of your team. I truly believe MyAdvice is that kind of partner. They want my business to succeed as much as I do.”

...ON EXPERTISE:

“Websites have to be warm and inviting. They have to draw you in. A crappy website is just a sign of a crappy company in my eyes. And now I finally feel like I have a website that I can direct people to.”

Dwayne shared his insights on why MyAdvice matters for his business:

...On Quality:

“I left MyAdvice for what I thought was a cheaper solution, but it ended up costing me more in the long run. Hindsight is 20/20, but I often wonder how much farther ahead I would be if I had stayed with MyAdvice.”

...On Support:

“I can be difficult to get a hold of, but during my website’s redesign, they were able to take minimal direction and feedback from me to create a website that feels warm and engaging.”

...On Partnership:

“I always tell my staff that vendors are a dime a dozen—they’ll tell you anything you want to hear. But partners are people that go the extra mile. They represent themselves as if they are a part of your team. I truly believe MyAdvice is that kind of partner. They want my business to succeed as much as I do.”

...On Expertise:

“Websites have to be warm and inviting. They have to draw you in. A crappy website is just a sign of a crappy company in my eyes. And now I finally feel like I have a website that I can direct people to.”

“It’s nice and refreshing to have people listen to what’s important to you — and what’s NOT important to you. And in those areas where you’re not sure, they [MyAdvice] give you multiple options and WHY you should choose one path or another.”

DWAYNE WELLS, Kaizen MediSpa Business Manager

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