Today’s patients expect quick answers. They research between appointments, after work, and late at night. If they can’t get information or request help easily, they move on.
Your front desk or intake team can’t be online 24/7. That’s why chat plus AI is so powerful—and why Mya is a key part of your growth system.
Turning Your Website Chat Into a Growth Engine
Website chat isn’t a nice-to-have. Used well, it can:
- Capture questions from high-intent visitors
- Remove friction for people who don’t want to call
- Start building trust before the first appointment or consult
Mya helps power chat in a way that’s smart, efficient, and focused on outcomes, not gimmicks.
Capturing and Qualifying Leads in Real Time
When someone opens chat, they’re raising a hand. Mya makes the most of that moment by:
- Gathering key details like reason for inquiry, service interest, and timing
- Asking friendly, clarifying questions that keep the conversation moving
- Routing or tagging conversations by urgency, service line, or location
- Distinguish new patient inquiries from existing patient questions
- Separate elective procedures from medically necessary visits
Early qualification means your staff spends more time on the highest-value conversations instead of sorting everything manually.
Automatic Follow-Up So Fewer Opportunities Slip Away
Even with strong chat engagement, leads can slip through:
- A visitor chats after hours and leaves contact info
- A team member plans to follow up but gets pulled into urgent tasks
- Someone steps away before finishing the conversation
Mya closes these gaps by supporting automated follow-up through your campaigns and workflows:
- Send a timely email or text that acknowledges the inquiry
- Provide clear next steps like scheduling links, forms, or specific FAQs
- Remind your team when a high-intent conversation needs a personal touch
You stop relying on memory and sticky notes. Your system catches and nurtures more of the demand you’re already generating.
Better Experiences for Visitors and Your Team
AI-assisted chat should feel:
- Helpful and human-friendly for the person on your site
- Organized and efficient for your internal team
Mya follows your tone and business rules while handling repetitive tasks, so your staff can focus on:
- Complex questions
- Sensitive conversations
- High-value cases or treatment discussions
It’s not about replacing people. It’s about making their time more impactful.
A Key Piece of “Growth on Autopilot”
When you combine:
- A conversion-ready website
- Smart, AI-powered chat
- Automated follow-up and nurture campaigns
- Clear reporting inside the Success Center
…you create the foundation for growth on autopilot.
Mya sits at the center of that system, ensuring:
- More visitors become leads
- More leads receive consistent, timely follow-up
- More follow-ups turn into booked appointments, consults, or cases
All while you focus on delivering excellent care and service.
Ready to See Mya in Action?
If you already have chat with MyAdvice:
- Log into your Success Center
- Review how chat is performing today
- Act on Mya’s guidance to improve capture, qualification, and follow-up
If you’re exploring chat or AI for the first time:
Schedule a conversation with MyAdvice. We’ll show you how Mya can greet visitors 24/7, automatically qualify more leads, and keep your funnel full—without burning out your team.
