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How Mya Unlocked Game-Changing Growth for an Aesthetics Practice

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QUICK FACTS

About the Client

Specialty: Cosmetic & Aesthetic Medicine
Location: Southeast USA
Client Since: February 2021

Growth Goals

Our client commenced this project with a clear list of priorities:

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Increase booked cosmetic procedures

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Showcase physician and aesthetician expertise

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Deliver more personalized, relevant social content

The practice leadership team knew their website needed to be more than a digital brochure — it had to engage, convert, and scale patient acquisition even outside office hours.

THE RESULT

Measurable Impact

IN THE FIRST 30 DAYS ALONE:

66

Leads Captured Through Mya

 

55

Conversions (Booked Consultations /Procedures)

 

Zero

Additional Staff Required

 

With Mya running point, this practice added a powerful conversion layer without increasing headcount — driving profitability through automation.

How Mya Took the Lead

Instant, 24/7 engagement. Zero overhead.

When MyAdvice introduced Mya, our always-on AI Growth Assistant, this practice didn’t hesitate. Within one week, Mya was live — actively greeting website visitors, answering real questions, and capturing high-intent leads around the clock.

With guidance from our team, the client quickly began using Mya’s key features:

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24/7 Smart Chat

Real-time lead qualification that continues to take place even after hours

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Success Center Integration

Seamless flow of lead data into the client's Success Center dashboard

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Interactive User Experience

A dynamic alternative to a static “Request Appointment” button

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Conversation Memory

The chatbot keeps context, creating a more natural dialogue with users

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Persistent Lead Capture

Even if a visitor doesn’t book immediately, their information is saved for future followup

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Why Mya Worked

Three core factors turned this AI-driven interactive feature into a revenue lever:

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Speed to Value

Mya was deployed and started generating leads in under 7 days

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Proactive Engagement

Mya proactively initiates conversations, driving significantly more interaction than passive forms

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Round-the-Clock Conversion

Patients browsing after hours can still get questions answered and take action, without waiting for office hours

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WHAT THIS MEANS

The Bottom Line

Mya isn’t just a chatbot. She’s in the core of the growth engine behind the scenes working 24/7 to turn interest into income.

This practice didn’t just implement a new tool. They unlocked a smarter system that keeps working, learning, and optimizing, even after their team signs off for the day.

Become our next success story.

Discover how we can make solutions like these work for you!

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